Frequently Asked Questions

 What are your fabric sizes?

www.bestitchme.com/pages/fabric-sizes

 How long does it take to dye fabric?

Current times are posted on the top banner of the website for current wait times.    

I dye fabric in small batches and sometimes have to wait for orders to build to dye a set.   With the current delays on fabric and even dye I do not dye up alot of extras in a batch to keep in inventory.   Once fabric shipments are more stable and with less wait time I will have more on stock to fulfill orders quicker.  

 

I forgot to add my discount code can you add it to my order? 

I can not add discount code after you have completed check out.   If you have having trouble applying your discount code please contact me before finishing your order. 

Why does my fabric look different from the website? 

Please note that the colors may vary from an actual image depending on computer monitor or phone settings which can make the color a little different.  Different fabric types and count dye differently.       Higher counts will dye lighter and evenweave are much lighter than linen.   

I do my best to represent close to actual color as possible.   Please be aware that all fabrics will have different variations and patterns due to the nature of hand-dyed fabrics. 

 

Do your fabrics shrink? 

I list all my fabrics in their pre-dyed size.
Hand-Dyed Fabrics do "shrink" during the dyeing process. I listed my sizes based on the cut before dyeing because you do not lose stitches, and all fabrics shrink differently.  If you are starting from a corner, I count stitches instead of measure or start from the middle. I find it easier and more accurate than measuring every piece. 

 

Canceled orders/Exchanges/Refunds

Canceled orders will be charged a 4% fee. 

Mystery Boxes after 7 days are non refundable. 

Refunds are issues as store credit.